Assistance Programs in New York – Get Help with Rent, Health, Bills and More

New York unemployment benefits are capped by law and at just $430 a week, many people find it difficult to cover basic necessities, especially if it takes more than a couple weeks to find a new job.

Fortunately, there are public and private organizations and nonprofit agencies that can help if you are in a difficult financial spot. Whether you need help with your mortgage, utilities, food, health care or even childcare and other supplies, you will usually be able to find an organization near you to give you a helping hand.

Help with Healthcare and Medical Expenses in NY

Medicaid

In New York, you may be eligible free or low-cost health care through the state’s Medicaid program through the New York Department of Health. You may qualify for Medicaid if you have very high medical bills or you meet certain income requirements (see below).

 

Family Size Net Income for Individuals who are Blind, Disabled or Age 65+ Medicaid Income Level for Single People, Couples without Children Resource Level (Individuals who are Blind, Disabled or Age 65+ ONLY)
Annual Monthly Annual Monthly
1 $9,900 $825 $16,643 $1,387 $14,850
2 $14,500 $1,209 $22,412 $1,868 $21,750
3 $16,675 $1,390 $28,180 $2,349
4 $18,850 $1,571 $33,948 $2,829
5 $21,025 $1,753 $39,717 $3,310
6 $23,200 $1,934 $45,485 $3,791
7 $25,375 $2,115 $51,254 $4,272
8 $27,550 $2,296 $57,022 $4,752
9 $29,725 $2,478 $62,790 $5,233
10 $31,900 $2,659 $68,559 $5,714
For each additional person, add: $2,175 $182 $5,769 $481

*Effective January 1, 2017

Unless you are age 65 or older or have a disability, you will apply online for Medicaid through the New York State of Health marketplace. If you have problems with your application or need other information, you can call the state Medicaid helpline at (800) 541-2831.

Certain categories of individuals may qualify for Medicaid even if their income is higher than the above guidelines. If you are a pregnant woman or applying for children’s Medicaid only, the following income guidelines apply:

Number in Family 154% FPL** 223% FPL**
1 $1,548 $2,242
2 $2,085 $3,018
3 $2,621 $3,795
4 $3,157 $4,572
5 $3,694 $5,349
6 $4,230 $6,126
7 $4,767 $6,902
8 $5,303 $7,679
For each additional person, add: $537 $777

* Income Levels are subject to yearly adjustments.

If you are a woman of childbearing age and you make too much money for Medicaid, you may still be eligible for the Family Planning Benefit program. The benefits include coverage for:

  • Most FDA approved birth control methods, devices, and supplies (e.g., birth control pills, injectables, or patches, condoms, diaphragms, IUDs)
  • Emergency contraception services and follow-up care
  • Male and female sterilization
  • Preconception counseling and preventive screening and family planning options before pregnancy
  • Transportation to family planning visits
  • Retroactive coverage (up to 3 months, if eligible)
  • Pregnancy testing and counseling
  • Comprehensive health history and physical examination, including breast exam and referrals to primary care providers as indicated (Mammograms are not covered).
  • Screening and treatment for sexually transmitted infections (STI’s)
  • Screening for cervical cancer and urinary tract or female-related infections
  • Screening and related diagnostic laboratory testing for medical conditions that affect the choice of birth control, e.g. a history of diabetes, high blood pressure, smoking, blood clots, etc.
  • HIV counseling and testing
  • Counseling services related to pregnancy, informed consent, and STD/HIV risk counseling
  • Bone density scan (only for women who plan to use or are currently using Depo-Provera)
  • Ultrasound (to assess placement of an intrauterine device)

Children may also qualify for Child Health Plus, a premium-based plan that covers most medical care with no copayment. Income guidelines for Children’s Medicaid and Child Health Plus are below:

Family Contributions Monthly Income by Family Size Each Additional

Person, Add:

1 2 3 4 5 6 7 8
Free Insurance $1,607 $2,165 $2,722 $3,279 $3,837 $4,394 $4,951 $5,509 $557
$9 Per Child Per Month

(Maximum of $27 per family)

$2,232 $3,005 $3,778 $4,551 $5,325 $6,098 $6,871 $7,645 $774
$15 Per Child Per Month

(Maximum of $45 per family)

$2,513 $3,384 $4,255 $5,125 $5,996 $6,867 $7,738 $8,609 $871
$30 Per Child Per Month

(Maximum of $90 per family)

$3,015 $4,060 $5,105 $6,150 $7,195 $8,240 $9,285 $10,330 $1,045
$45 Per Child Per Month

(Maximum of $135 per family)

$3,518 $4,737 $5,956 $7,175 $8,395 $9,614 $10,833 $12,052 $1,220
$60 Per Child Per Month

(Maximum of $180 per family)

$4,020 $5,414 $6,807 $8,200 $9,594 $10,987 $12,380 $13,774 $1,394
Full Premium Per Child Per Month Over

$4,020

Over

$5,414

Over

$6,807

Over

$8,200

Over

$9,594

Over

$10,987

Over

$12,380

Over

$13,774

Over

$1,394

 

Age Categories for Children Monthly Income by Family Size Each Additional

Person, Add:

1 2 3 4 5 6 7 8
Children under 1 Year; Pregnant Women $2,242 $3,018 $3,795 $4,572 $5,349 $6,126 $6,902 $7,679 $774
Children 1 – 18 Years $1,548 $2,085 $2,621 $3,157 $3,694 $4,230 $4,767 $5,303 $537

There is also a Medicaid Excess Income plan for families who make too much for traditional Medicaid but have high medical bills.  Under the plan, you are responsible for a certain monthly amount of your health care costs and everything above that amount is covered by Medicaid. The amount, which acts as a deductible, is set based on your income and family situation. You can apply for the plan at your local Department of Social Services.

Help with Prescription Drugs in New York

Anyone in New York may participate in the New York Prescription Assistance program, which provides discounts on prescription drugs at participating pharmacies. There is no cost to enroll and no eligibility guidelines. Apply online at the website above.

Free and Low-Cost Health and Dental Clinics

If you make too much money to qualify for the New York Medicaid program, you can still get health care, dental care, and prescription drugs for free or on a sliding-scale basis at one of the many nonprofit facilities and community health clinics throughout the state.

Most clinics serve individuals regardless of their ability to pay or immigration status. In some cases, you may have to bring documentation proving your identity, income, and residence in order to receive services. It’s a good idea to call before you show up to find out what’s required, even if the clinic accepts walk-in patients. You may be asked to pay a small co-pay or fee based on your income when you receive services.

Here are some places to get care in the largest counties and cities in New York.

ALLEGHANY COUNTY – ALBANY

Whitney M. Young, Jr. Health Clinic

The clinic provides sliding-scale fees for medical, dental, and vision care, plus pharmacy, mental health, and substance abuse treatment services. There are other community health programs available.

Albany Health Center

920 Lark Drive

Albany, NY 12207

518-465-4771

Dental: 518-465-6330

WIC: 518-465-9387

Medical and Dental Hours

Monday 7:45a – 7:30p

Tuesday – Thursday

7:45a – 6:00p

Friday 7:45a – 5:00p

WIC Hours

Monday, Tuesday,

Thursday & Friday

7:45a – 4:30p

Wednesday 8:00a – 7:00p

Troy Health Center

6 102nd Street

Troy, NY 12180

518-833-6900

Medical Hours

Monday, Tuesday, Thursday

7:45a – 6:00p

Wednesday 7:45a – 7:30p

Friday 7:45a – 5:00p

Dental Hours

8:00a – 4:30p Monday to Friday

Watervliet Health Center

1804 Second Avenue

Watervliet, NY 12189

518-833-6900

Medical Hours

Monday – Friday

8:00a – 5:00p

Dental Hours

Monday, Thursday, Friday

8:00a – 5:00p

ERIE COUNTY – BUFFALO

Community Health Center of Buffalo

This is a federally qualified health center offering medical, dental, mental health, and family planning services to everyone regardless of income or ability to pay. They have payment plans and sliding fee scales.

COMMUNITY HEALTH CENTER OF BUFFALO

34 Benwood Avenue

Buffalo, NY 14214

Phone: (716) 986-9199

HOURS

Mon: 8:30AM-5:00PM

Tue: 8:30AM-5:00PM

Wed: 8:30AM-5:00PM

Thu: 8:30AM-5:00PM

Fri: 8:30AM-5:00PM

COMMUNITY HEALTH CENTER OF CHEEKTOWAGA

934 Cleveland Drive

Cheektowaga , NY 14225

Phone: (716) 304-1056

HOURS

Mon: 8:30AM-5:00PM

Tue: 8:30AM-5:00PM

Wed: 8:30AM-5:00PM

Thu: 8:30AM-5:00PM

Fri: 8:30AM-5:00PM

COMMUNITY HEALTH CENTER OF LOCKPORT

38 Heritage Court

Lockport, NY 14094

Phone: (716) 478-6655

HOURS

Mon: 8:30AM-5:00PM

Tue: 8:30AM-5:00PM

Wed: 8:30AM-5:00PM

Thu: 8:30AM-5:00PM

Fri: 8:30AM-5:00PM

COMMUNITY HEALTH CENTER OF NIAGARA FALLS

2715 Highland Avenue

Niagara Falls, NY 14305

Phone: (716) 278-4418

HOURS

Mon: 8:00AM-5:00PM

Tue: 8:00AM-5:00PM

Wed: 8:00AM-5:00PM

Thu: 8:00AM-5:00PM

Fri: 8:00AM-5:00PM

COMMUNITY HEALTH CENTER OF SANBORN

6321 Inducon Drive

Sanborn, NY 14132

Phone: (716) 216-4806

HOURS

Mon: 8:30AM-5:00PM

Tue: 8:30AM-5:00PM

Wed: 8:30AM-5:00PM

Thu: 8:30AM-5:00PM

Fri: 8:30AM-5:00PM

MONROE COUNTY – ROCHESTER

Westside Health Services

This health clinic has two locations and offers sliding-scale fees based on income and family size. This is a family medicine clinic offering primary care to both children and adults.

Westside Health Woodward

480 Genesee Street

Rochester, NY 14611

Tel: 585-436-3040

Westside Health Brown Square

322 Lake Avenue

Rochester, NY 14608

Tel: 585-254-6480

NEW YORK CITY AND SURROUNDING AREA

Institute for Family Health

This is a network of 30 practices in Manhattan, the Bronx, and the mid Hudson Valley region offering comprehensive health care service to adults and children regardless of ability to pay. They also accept Medicaid as well as most private insurance plans.

Family Health Center of Harlem

1824 Madison Avenue

New York, NY 10035

(212) 423-4500

1 (844) 434-2778 (For appointments only)

Fax: (212) 423-1417

Dental care: (212) 423-4400

Center for Counseling: (212) 423-4200

Sidney Hillman/Phillips Family Practice

16 East 16th Street

New York, NY 10003

(212) 206-5200

Fax: (212) 206-5279

Amsterdam Health Center

690 Amsterdam Avenue

New York, NY 10025

(212) 865-4104

Fax: (212) 864-5375

Institute for Family Health Center

64 West 35th Street

New York, NY 10001

646-741-9100

Walton Family Health Center

1894 Walton Avenue

Bronx, NY 10453

(718) 583-3060

Fax: (718) 583-3360

Center for Counseling (718) 583-2508

Dental care (718) 583-2700

Mt. Hope Family Practice

130 West Tremont Avenue

Bronx, NY 10453

(718) 583-9000

Fax: (718) 583-2835

Urban Horizons Family Health Center

50-98 East 168th Street

Bronx, NY 10452

(718) 293-3900

Fax: (718) 293-3980

Institute for Family Health Frisby Avenue

2590 Frisby Avenue – 1st Floor

Bronx, NY 10461

(718) 239-1610

Fax: (718) 792-7053

Stevenson Family Health Center

731 White Plains Road

Bronx, NY 10473

(718) 589-8775

Fax: (718) 328-5082

Dental care: (718) 395-8350

Family Practice Center Hyde Park

11 Crum Elbow Road

Hyde Park, NY 12538

(845) 229-1020

Fax: (845) 229-2005

Ellenville Family Health Center

6 Healthy Way

Ellenville, NY 12428

(845) 647-4500

Fax: (845) 647-7632

Family Health Center Port Ewen

213 Broadway

P.O. Box 628

Port Ewen, NY 12466

(845) 331-2355

Fax: (845) 331-1184

Kingston Family Health Center

1 Family Practice Drive

Kingston, NY 12401

(845) 338-6400

Fax: (845) 339-7288

Dental care (845) 338-6918

Pediatric Care Center (845) 339-9055

Behavioral Health (845) 338-2562 ; Fax: (845) 338-8909

New Paltz Health Center

279 Main Street, Suite 102

New Paltz, NY 12561

(845) 255-2930

WESTCHESTER COUNTY – WHITE PLAINS

Open Door Family Health Center

Affordable medical and dental care including pharmacy, women’s health, and vision care. Fees are based on ability to pay.

Open Door Ossining

165 Main Street

Ossining, NY10562

Tel (914) 941-1263

Open Door Port Chester

5 Grace Church Street

Port Chester, NY 10573

Tel (914) 937-8899

Open Door Sleepy Hollow

80 Beekman Avenue

Sleepy Hollow, NY 10591

Tel (914) 631-4141

Open Door Mount Kisco

30 West Main Street

Mount Kisco, NY 10549

Tel (914) 666-3272

Open Door Brewster

155 Main Street, Suite 101

Brewster, NY 10509

Tel (845) 279-6999

Cash Assistance in NY

New York families and individuals with low incomes or who are in a financial crisis due to unemployment or other event may qualify for Temporary Assistance in New York. There are two types of temporary cash assistance programs:

  • Family Assistance (FA) is funded by the federal TANF program and is available to families with dependent children in the home. Benefits are available for up to 60 months.
  • Safety Net Assistance (SNA) is for individuals and couples who are not eligible for TANF benefits or who have exceeded the 60-month limit for Family Assistance.

You must be looking for work or engaged in work-related activities to be eligible for Temporary Assistance of any type.

New York also offers an Emergency Assistance (EA) program which provides one-time cash assistance for housing, utilities, fuel, and temporary shelter. Examples of qualifying emergencies:

  • You are homeless
  • You have little or no food
  • Your landlord has told you that you must move or has given you eviction papers
  • You do not have fuel for heating in the cold weather period
  • Your utilities are shut-off or are about to be shut-off, or you have a 72-hour disconnect notice
  • You or someone in your family has been physically harmed , or threatened with violence by a partner, ex-partner or other household member.

To apply for all types of temporary assistance, you must visit your local Department of Social Services. You can also call the Office of Temporary and Disability Assistance at the OTDA Hotline at 1-800-342-3009.

You will be asked to provide a good amount of documentation to support your application for assistance:

What You May Be Asked To Prove Examples of How to Prove It
Who You Are Photo ID, driver’s license, U.S. passport
Age of Each Applying Household Member Birth or baptismal certificate, hospital records, driver’s license
Where You Live Current rent receipt, mortgage records, statement from landlord
Household Composition/Size Statement from non-relative landlord , school records
Shelter Expenses Current rent receipt, current lease, mortgage records, property and school bills, telephone bills, tax records, sewer and water bills, fuel bills, utility bills
Social Security Numbers Social Security Card, official correspondence from SSA
Absent Parent Information Pay stubs, tax returns, Social security or VA records, monetary determination letters
Citizen or Current Alien Status Birth certificate, U. S. passport, military service records, naturalization certificate, and U.S. Citizenship and Immigration Services documentation
Whether you are Drug/Alcohol Dependent Alcohol/drug screening and assessment which may include a drug test
Earned Income Current pay stubs, statement from employer, tax records, business records, statement from roomer or boarder of amount paid for lodging
Child Support or Alimony Statement from Court, statement from person paying support
Social Security Benefits Current benefit check or current award letter
Veteran’s Benefits Current benefit check, current award letter, official correspondence from U.S. Department of Veterans Affairs
Unemployment Insurance Benefits Official correspondence from New York State Department of Labor
Interest and Dividends Statement from bank, credit union or broker
Educational Grants and Loans Statement from school or bank, current award letter
Worker’s Compensation Current award letter or check stub
Bank Accounts Bank records or credit union records
Checking Accounts Bank statements
Burial Trust or Fund Bank statement or copy of burial agreement
Burial Plot or Agreement Statement from cemetery or funeral director, copy of burial plot deed
Life Insurance Insurance policy
Real Estate Other Than Where You Live Deed, appraisal/estimate of current value by real estate broker
Motor Vehicle Registration, title of ownership, financing information
Stocks and Bonds Stock certificates, bonds
School Attendance of Those Attending School School records, statement from school
Health Insurance Insurance policy, insurance card, statement from provider of coverage, Medicare card
Unpaid Rent or Utilities Copy of each bill, statement from landlord or utility company
Paid or Unpaid Medical Bills Copy of each bill and proof of payment if a paid bill
Noncustodial Parent Death certificate, survivor’s benefits, divorce papers, veteran’s assistance or military records
Disabled/Incapacitated/Pregnant Statement from medical professional, proof of Social Security Disability or Supplemental Security Income (SSI) benefits
Other Expenses/Dependent Care Expenses Cancelled checks or receipts, statement from child care provider, court order, statement from aide or attendant

Rent and Mortgage Assistance in NY

It can be difficult to pay your housing costs when you are unemployed in New York. The following resources are available to help you avoid foreclosure or eviction while you are looking for work.

MORTGAGE ASSISTANCE

The attorney general of the state of New York launched a program in 2014 to help homeowners in the state at risk of losing their homes to foreclosure. The New York State Mortgage Assistance Program (NYSMAP) offers 0% interest loans of up to $40,000 to prevent foreclosures and protect property values.

Since its launch in 2014, the program has helped over 650 families with an average loan in excess of $27,000.

To see if you qualify, visit the NYSMAP home page and complete a simple form. A loan counselor will contact you and explain the process. If you are eligible, he or she will help you complete the application for assistance.

ASSISTANCE WITH RENT/EVICTION

If you live in New York City and you have received a notice of eviction, you may be able to apply for the One Shot Deal, a one-time grant to help families who are in crisis due to an unexpected event like the loss of a job.

To apply, visit your local Job Center or call the Infoline at Infoline at (718) 557-1399 for more information.

Below is a list of organizations by city and county that may be able to help you with your rent or mortgage payments if you get behind.

ALBANY COUNTY – ALBANY

United Tenants of Albany

255 Orange Street

Suite 104

Albany, New York 12210

Phone: (518) 436-8997

UTA provides housing assistance and referrals to low income individuals who are at risk of eviction and foreclosure. They assist about 5,000 people a year and answer over 6,000 hotline calls.

ERIE COUNTY – BUFFALO

Erie County Department of Social Services

The county has funding to provide emergency assistance for rent and utilities to those who qualify.

Erie County Work Center

158 Pearl Street 2nd floor

Buffalo, NY 14202

Hours of Operation: 8:00 am – 4:00 pm

MONROE COUNTY – ROCHESTER

Baden Street Settlement

This organization provides emergency assistance for food, clothing, utilities, rent, and mortgage payments to low income families and families in crisis.

152 Baden Street

Rochester,NY 14605

585-325-4910 ext.1132

Hours of Operation: 8:30 a.m. – 5:00 p.m.

gjholloman@badenstreet.org

NEW YORK CITY

Coalition for the Homeless

Coalition for the Homeless offers a Family Eviction Prevention Supplement program that can help with rent in arrears up to $7,000.

In order to be eligible for FEPS, families must meet the following criteria:

  • Have at least one child who is 18 or under living in the household (or under 19 and a full-time student)
  • Have an open Public Assistance case that is NOT in sanction status (FEPS is cut off any time there is a member of the household in sanction status and will not resume until the sanction is lifted)
  • Have rent that exceeds the PA shelter allowance but that is within the maximum FEPS rent levels which can be found below.
  • Have a court proceeding that involves nonpayment of rent, at least part of which, is “excess rent”*
  • Be the tenant of record and have a lease for the housing or obtain a written agreement to stay for at least a year if the tenancy is nonregulated private housing
  • Agree to have the entire rent paid directly to landlord

Coalition for the Homeless

129 Fulton Street

New York, NY 10038

Telephone: 212-776-2000

Facsimile: 212-964-1303

Email: info@cfthomeless.org

Crisis Intervention walk-in hours begin at 9 am Monday – Friday.

A limited number of people are seen on a first come, first serve basis,

so it is advised to arrive no later than 8 a.m.

ONONDAGA COUNTY – SYRACUSE

Catholic Charities of Onondaga County

Catholic Charities provides emergency assistance for food, clothing and housing.

1654 West Onondaga Street

Syracuse, NY 13204

Phone: 315.424.1800

For emergency assistance, call Mary Jane Wood at 315-475-3807. Please be prepared to leave a message. Someone will call you back as soon as possible.

TOMPKINS COUNTY – ITHACA

Tompkins Community Action

This organization receives federal funding under the Rapid Rehousing grant and may be able to assist families in crisis with rent assistance.

Main Office

701 Spencer Road, Ithaca NY 14850

Phone 607-273-8816  

Email info@tcactionweb.org

Supportive Housing

309 Corn Street, Ithaca NY 14850

Phone: 607-216-0457

Help with Childcare and Education Expenses in NY

The New York State Office of Children and Family Services (OCFS) offers a child care subsidy program for low-income families who meet certain requirements. If you receive temporary assistance from the state, you are automatically eligible for child care assistance if you are engaged in return-to-work activities.

If you are not currently receiving any benefits but meet income guidelines, you may also be eligible for childcare assistance. To apply, contact your county Department of Social Services. You can also call the OCFS at (518) 473-7793 for more information.

Help Paying Your Utility Bills in NY

Low income families can apply for Home Energy Assistance Program (HEAP)  funds, which are paid in a lump sum once each year to your home energy provider. The 2017 income guidelines are below:

Household Size Maximum Gross Monthly Income
1 $2,300
2 $3,007
3 $3,715
4 $4,423
5 $5,130
6 $5,838
7 $5,971
8 $6,103
9 $6,236
10 $6,369
11 $6,671
Each additional Add $520

 

The HEAP program also offers one-time emergency assistance for utility bills, which may be available even if you don’t qualify for HEAP.

In addition for help with heating bills, you may also apply for cooling assistance during the summer months.

To apply, create an online account here or contact the HEAP program at 1-800-342-3009. You can also visit your local HEAP office for more information or to apply.

The state’s eight investor-owned energy companies also offer reduced rates to low income families who qualify.

Central Hudson Gas & Electric

Powerful Opportunity Program (POP): POP is a discounted Budget Bill that gives you $25 to $150 off your regular Budget Bill usage, household size and income. POP has an arrears forgiveness benefit that allows your past due balance to be suspended from collection activity and paid off up to $2,400 over a 24-month period when you pay your discounted Budget Bill each month. To be eligible for POP, need a past due balance of at least $100, must enroll in monthly Budget Billing and meet HEAP income guidelines. For further information or an application, please call Central Hudson at 845-452-2700 or 1-800-527-2714.

New York State Electricity and Gas

Energy Assistance Program (EAP): There are two levels of assistance available: EAP Basic Benefit, which offers a monthly bill credit, and EAP Limited Benefit, which offers arrears forgiveness. Assistance is available to electric and gas customers who have received a Home Energy Assistance Program (HEAP) grant. Matching Incentive Payment Program: Grants of up to $600 are offered to residential customers facing disconnection for nonpayment. To be eligible, you must be an NYSEG customer with income less than 8 percent above the guidelines for HEAP. Apply through your local Red Cross office.

Help with Groceries and Food in NY

New York SNAP (Food Stamps)

If you meet income requirements, you may qualify for New York SNAP benefits.

Income Guidelines for Households without Earned Income (no elderly or disabled member)

Family Size Monthly Gross Income* Annual Gross Income*
1 $1,287 $15,444
2 $1,736 $20,832
3 $2,184 $26,208
4 $2,633 $31,596
5 $3,081 $36,972
6 $3,530 $42,360
7 $3,980 $47,760
8 $4,430 $53,160
Each additional person $451 $5,412

*Chart information is based upon SNAP Standards effective October 1, 2016.

Income Guidelines for Households with Earned Income (no elderly or disabled member)

Family Size Monthly Gross Income* Annual Gross Income*
1 $ 1,485 $17,820
2 $2,003 $24,036
3 $2,520 $30,240
4 $3,038 $36,456
5 $3,555 $42,660
6 $4,073 $48,876
7 $4,592 $55,104
8 $5,112 $61,344
Each additional person $520 $6,240

*Chart information is based upon SNAP Standards effective October 1, 2016.

If you qualify, you may receive assistance up to the maximum limits below.

Maximum SNAP Benefit Allowances

Family Size Maximum Allotment
1 $194
2 $357
3 $511
4 $649
5 $771
6 $925
7 $1,022
8 $1,169
For each additional member $ 146+

Applications are accepted online. You must create an account with MyBenefits and complete the application. See the website for a list of documents to gather before you begin the application process. If you have any questions, you can contact the Helpline at 1-800-342-3009 Monday through Friday from 9 am until 5 pm.

New York WIC

The Women Infants and Children program (WIC) is available to families with children age five and younger, and pregnant or breastfeeding mothers.

The program provides funds for the purchase of specific foods and infant formula, including fruits, vegetables, cheese, cereal, meat and other proteins, plus infant foods.

Applications are accepted in person only at your local WIC program office. You’ll need to bring the following documents to your appointment:

  • Proof of identity for each person applying.
  • Proof of where you live. The proof must show your actual street address, not a post office box.
  • Proof of income for each household member who works. Documentation must be for the last 30 days.
  • Proof of your participation in Medicaid, SNAP/Food Stamps or Temporary Assistance to Needy Families (TANF).
  • Immunization records for children.
  • Confirmation of pregnancy – a statement from your health care provider with your baby’s due date.
  • Any WIC Medical forms given to you by your health care provider.

If you have any questions or need more information before you apply, call the WIC program office at 1-800-522-5006.

Food Pantries and Food Banks in New York

Listed below are the major regional food banks in New York state. Contact the one closest to you and they will be able to refer you to local food pantries in your area where you can get help with groceries for you and your family. You can also visit this page to see which regional food bank is closest to you and find contact information.

You may also check the list of additional resources by county at the bottom of this page; many of them have food pantries or will be able to provide you with referrals to an organization near you to get help with groceries.

Food Bank of Western New York

91 Holt St.

Buffalo, NY 14206

Telephone: (716) 852-1305

Fax: (716) 852-7858

Website: www.fbwny.org

Counties Served:

  • Cattaraugus
  • Chautauqua
  • Erie
  • Niagara

Foodlink, Inc.

1999 Mt. Read Boulevard

Rochester, NY 14615

Telephone: (585) 328-3380

Fax: (585) 328-9951

Website: www.foodlinkny.org

Counties Served:

  • Allegany
  • Genesee
  • Livingston
  • Monroe
  • Ontario
  • Orleans
  • Seneca
  • Wayne
  • Wyoming
  • Yates

Catholic Charities Food Bank of the Southern Tier

388 Upper Oakwood Avenue

P.O. Box 2127

Telephone: (607) 796-6061

Fax: (607) 796-6028

Website: www.foodbankst.org

Counties Served:

  • Broome
  • Chemung
  • Schuyler
  • Steuben
  • Tioga
  • Tompkins

Food Bank of Central New York

7066 Interstate Island Road

Syracuse, New York 13209

Telephone: (315) 437-1899

Fax: (315) 434-9629

Website: www.foodbankcny.org

Counties Served:

  • Cayuga
  • Chenango
  • Cortland
  • Herkimer
  • Jefferson
  • Lewis
  • Madison
  • Oneida
  • Onondaga
  • Oswego
  • St. Lawrence

Regional Food Bank of Northeastern NY

965 Albany-Shaker Rd.

Latham, NY 12110

Telephone: (518) 786-3691

Fax: (518) 786-3004

Website: www.regionalfoodbank.net

Counties Served:

  • Albany
  • Clinton
  • Columbia
  • Delaware
  • Dutchess
  • Essex
  • Franklin
  • Fulton
  • Greene
  • Hamilton
  • Montgomery
  • Orange
  • Otsego
  • Putnam
  • Rensselaer
  • Rockland
  • Saratoga
  • Schenectady
  • Schoharie
  • Sullivan
  • Ulster
  • Warren
  • Washington

Questions or comments: hpnap@health.state.ny.us

The Food Bank for Westchester, Inc.

200 Clearbrook Rd.

Elmsford, NY 10523

Telephone: (914) 923-1100

Fax: (914) 923-1198

Website: www.foodbankforwestchester.org

Counties Served:

  • Westchester

Long Island Cares, Inc.

The Harry Chapin Food Bank

10 Davids Drive

Hauppauge, NY 11788

Telephone: (631) 582-3663

Fax: (631) 273-1375

Website: www.licares.org

Counties Served:

  • Nassau
  • Suffolk

Food Bank for New York City

Food Bank for New York City

39 Broadway, 10th Floor

New York, NY 10006

Telephone: (212) 566-7855

Fax: (212) 566-1463

Website: www.foodbanknyc.org

Counties Served:

  • Bronx
  • Kings (Brooklyn)
  • New York (Manhattan)
  • Queens
  • Richmond (Staten Island)

Additional Aid and Resources by City and County in NY

If you are unable to find the help you need with the organizations and resources above, try one of these nonprofit organizations in your area. In many cases, they have crisis and emergency relief funds for help with utility bills, rent or mortgage payments, food, clothing, baby needs, health care services, and referrals to other agencies that may be able to assist you.

ALBANY COUNTY

Catholic Charities of the Diocese of Albany

Providing assistance in the following counties:

  • Albany
  • Columbia
  • Delaware
  • Fulton
  • Green
  • Herkimer
  • Montgomery
  • Otsego
  • Rensselaer
  • Saratoga
  • Schenectady
  • Schoharie
  • Warren
  • Washington

Visit the website to find your local office or call the main office at:

40 North Main Avenue,

Albany, NY 12203

PH: (518) 453.6650

ERIE COUNTY – BUFFALO REGION

Catholic Charities of Buffalo

Catholic Charities helps with food, utilities, and emergency assistance for basic needs, including children’s health care.

You can view a list of locations in the Buffalo region and all of western New York where they operate to find the office closest to you.

The main office is located at:

741 Delaware Avenue

Buffalo, NY 14209

Phone: 716-218-1400

MONROE COUNTY – ROCHESTER AREA

Salvation Army of Greater Rochester

The Salvation Army assists with housing and other emergency assistance including food and crisis aid.

The Salvation Army of Greater Rochester

P.O. Box 41210

70 Liberty Pole Way

Rochester, New York 14604

Phone (585) 987-9500

NEW YORK CITY AREA

Salvation Army of Greater New York

The Salvation Army has multiple locations in the New York City area offering different family, youth, and adult services. Check the website for an office near you or contact the main office at:

The Salvation Army — Greater New York Division

120 W. 14th Street

New York, NY 10011

Phone: (212) 337-7200

ONONDEGA COUNTY – SYRACUSE

Salvation Army of Syracuse

The Salvation Army may have funding for assistance with basic needs, plus food and other essential services. Contact the services you need using the phone numbers below:

Emergency & Basic Needs
 (315)
Food Pantry 479-1157
Homeless Prevention Services 479-1157
Homeless Resource Services 479-1349
Housing Assistance & Life Skills Education (H.A.L.E.) 479-1307
Child & Family Health Plus 479-1136