Massachusetts Unemployment Office Locations

Here you will find an extensive list of all the unemployment offices that are located in Massachusetts. These offices will aid you in giving up to date information relating to unemployment benefits eligibility, assistance in filing a claim, rates etc.

Please note that this website is owned and operated independently and is just a portal to arm you with more knowledge about unemployment.

Boston 210 South Street, Boston, MA 02111 617-338-0809
Cambridge 186 Alewife Brook Parkway, Cambridge, MA 02138 617-667867 617-667571
Everett 1935 Revere Beach Parkway, Everett, MA 02149 617-389-8025
Woburn 100 Sylvan Road Suite G100, Woburn, MA 01801 781-932-5500
Newtonville 449 Newtonville Avenue, Newtonville, MA 02460 617-928-0530
Norwood 275 Prospect Street, Norwood, MA 02062 781-769-4120
Gloucester 11-15 Parker Street, Gloucester, MA 01930 978-283-4772
Haverhill 192 Merrimack Street, Haverhill, MA 01830 978-722-7009
Lawrence 439 South Union Street, Lawrence, MA 01843 978-722-7000
Lowell 107 Merrimack Street, Lowell, MA 01852 978-458-2503 978-459-2111
Salem 70 Washington Street, Salem, MA 01970 978-825-7200
Attleboro 67 Mechanic Street, Attleboro, MA 02703 508-222-1950
Brockton 34 School Street, Brockton, MA 02301 508-513-3400
Fall River 446 North Main Street, Fall River, MA 02720 508-730-5000
Hyannis 372 North Street, Hyannis, MA 02601 508-771-5627 508-862-6101
New Bedford 618 Acushnet Avenue, New Bedford, MA 02740 508-990-4000
Plymouth 36 Cordage Park Circle, Plymouth, MA 02360 508-732-5399
Quincy 152 Parking Way, Quincy, MA 02169 617-745-4000
Taunton 72 School Street, Taunton, MA 02780 508-977-1400
Wareham 48 Marion Road, Wareham, MA 02571 508-291-7062
Gardner 25 Main Street, Gardner, MA 01440 978-632-5050
Leominster 100 Erdman Way, Leominster, MA 01453 978-534-1481
Milford 425 Fortune Blvd, Milford MA 01757 508-478-4300 508-473-0534
Southbridge 5 Optical Drive Suite 200, Southbridge, MA 01550 508-765-6430 508-765-6442
Worcester 44 Front Street 6th Floor, Worcester, MA 01608 508-799-1600
Greenfield 1 Arch Place, Greenfield, MA 01301 413-774-4361
Holyoke 850 High Street, Holyoke, MA 01040 413-532-4900 413-532-0293
Northampton 178 Industrial Drive, Northampton, MA 01060 413-586-6506
Pittsfield 160 North Street, Pittsfield, MA 01201 413-499-2220 413-499-0503
Springfield One Federal Street 103-3, Springfield, MA 01105 413-858-2800 413-858-2810


  • Tammy Gibson

    I was separated from my employer and given 30days to find work within that company but they had no position in MA. They reported that I quit so I have been told I am not eligible. I have filled out the paper work on line and sent a PDF of the email stating I have 30days to look for another contract. What can I do, I have no check and have been going on several interviews but the summer is slow and I need to pay my mortgage.

    • Contact your MA social services. Also, if the paperwork wasn’t a formal appeal request, by all means appeal. If employer says you quit, the states will always rule for the employer unless you can prove otherwise. MA is very slow in processing, generally. Social services is your best bet right now.

      • Tammy Gibson

        Unbelievable. I’ve called an attorney because I have an email from HR informing me I have 30 days to find another position within the company, which I could not find as none were available within Massachusetts that did not require an advanced degree. The company has on file that the separation was mutual but I have signed no documents and sent in no notice, they emailed me requesting property in my possession.

  • namande musoke

    I was discharged 4/14/17 and I did apply for unemployment insurance but this day I’ve not received any payments. they requested a physical , I took it o Boston but the lady I spoke with was very rude only mentioning that I have issues, I asked her what she meant didn’t elaborate, smiled and said that’s all. every week I look for work online I’ve had vey call backs and even then I haven’t found employment then. I called and emailed but no response, how can I get help.

  • Vincent Cole

    I am laid off for 4 weeks. UI has not payed me in 3 weeks. Called and asked what’s up and was told I needed to look for 3 jobs every week. so do I apply for a job and tell them I can only work for a week then quit. Makes no sense at all.

    • If you have fixed return to work date of 28 days and can provide evidence of that, you are not required to search for work.

      You need to contact MA about a waiver for your work searches. MA Claimant Handbook says this:

      If your work search is waived because you have a definite return to work date within 28 days, you are required to make yourself available to your former employer for work and to keep him/her informed on how to contact you for work.

      If you are on a temporary layoff from a former employer with no definite return to work date within 28 days, you must keep your contact information current with the former employer and seek work with other employers. Contact with your former employer does not constitute a work search contact; you must still seek employment with other employers who are hiring in your trade or occupation.

      If you can’t get through to anyone on the phone at MA, then email your elected state representative on this issue. Elected reps are very effective at cutting through communication barriers in MA. Find yours, here:

  • james mitchell

    I collected unemployment last year and never activated my debt card i was going to save the money. i went to use the card last week and was told because there was no activity on the card bank of america closed the account and sent the money back to unemployment without telling me now i have to get in touch with them and its impossible how do i get my money back do i have to go to a office?

  • Tim

    Filed a claim weeks ago. Says I’m declined because I didn’t make enough. Which is untrue. My employer straightened everything out w the office. Still won’t let me file new claims. Still haven’t received a cent. Been weeks. Keep calling and get no where. I am currently laid off for the winter. What am I supposed to do?

  • Joanne

    Is there anyway to communicate with a real person to check on the status of payments. No one will answer any numbers I have tried.

  • Tommy

    I recently reopened my claim and wasn’t getting paid when I logged on it said I have a fraudulent over payment of 248 dollars from January of 1997 and 2 non fraudulent over payments in 2011. They say I owe them 2000 dollars 500 or so is interest from the 1997 overpayment. I work in construction and open my claim 2 or 3 times a year for a week or two. I always report what I have earned. I have open and closed my claim nearly 40 times since 1997 and never once been told either through the mail or on the phone that that I was overpaid or owed money. I called last week and the woman told me she would pass it on to her supervisor. That the “IT Guys” we’re updating the system whatever that means. Called again yesterday and was told to call back Wednesday or Friday. This morning I see they paid me 399 but kept 400.

  • Chris

    I am trying to fix my first week of unemployment. It says on my homepage that I declined benefits how do I reverse it to get a check for that week. I already had a waiting week. I must have hit the decline button when signing up for Unemployment

  • I am trying to find out if I am eligible for unemployment extension. My benefits are now at zero as of this week I called Sunday 12/4/2016 and was told this so I assume no check this week. I found on lime that there are 4 tiers of extension, I have tried to call the tele cert number two weeks prior but was unable to speak with anyone. I also found on line that normally you don’t have tp apply for an unemployment extension because the system automatically for you, if you are eligible. I called like I said to speak with an unemployment counselor to see what I would have to do to apply for an extension and could not get anyone human to talk with, If you can help me please do so.
    Thank you

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