Contact Us understands how overwhelming, frustrating and scary unemployment can be. We have tried to compile as much information as possible to aid you in your time of need and to provide you with a clear and coherent path to follow in this process.

We try to keep the information on this website up to date, but due to the vastness of the resources provided there may be things that are overlooked or incorrect or broken, in this case we urge you to contact us and let us know so that we can make the changes so that everyone can get the most accurate information.

You can contact us at [email protected]


  • Kayla C

    In September 2016 I quit my job to go to school full time. I was in school from October 2016 – April 2017. In May 2017 I found a full time job from which I got fired in August 2017 (I got fired with no fault on my own). I filed for unemployment right away, but I got denied, because the unemployment office only contacted the employer that I left in September 2016 and they said I quit my job. Doesn’t the unemployment office have to look at the recent employer that fired me? After all this is the reason why I am unemployed now. All this happened in Colorado.
    Is there a way I can appeal and still get unemployment benefits?
    Thank you for your advice.

    • You have no grounds for an appeal because you quit the other job and need two quarters of qualified earnings in your base period. Filing now, using its alternate base period, CO is looking at earnings 7/1/2016-6/30/2017. Because you quit the other job without good cause, wage credits from that employer are removed in their entirety from your base period, which leaves only one quarter of earnings from your most recent employer – instead of the required two quarters.

      CO is one of the rare states which removes wage credits. In most other states, your earnings from this most recent job would have purged the quit penalty, but CO doesn’t use a quit penalty – it removes base period wages instead – AND imposes an 11-week delay in payment of benefits for the next claim filed.

      Therefore, you need to refile for benefits the first week in October when CO can consider a different base period and where you show earnings in two quarters from this most recent employer. At that time, using its alternate base period, CO will consider earnings May-August (two quarters – 6/30/2017 and 9/30/2017) from your most recent employer. You need to have earned at least $1,084 in each quarter and have total earnings of at least $2,500 in those two quarters, and total earnings must equal at least 40x the weekly benefit amount.

      If you meet those earnings requirements, CO will establish the claim in October. However, it may still require you wait 11 weeks after filing before it pays benefits from this most recent separation. Information provided by the USDOL states Colorado benefits, because of the earlier quit, are delayed for an additional 11 weeks after filing the claim against the most recent employer. This seems unusually harsh to me since CO has already removed wage credits, but be prepared for that possibility. Which means, if CO imposes that 11-week delay in benefits, the earliest you could expect any money would be for week ending 12/23/17.

      Refile in a three weeks, regardless. You want that 11-wk penalty period to be served. If you don’t file in October, the 11-wk penalty period will carry forward to your next claim. You may need to provide CO with proof of earnings for July/Aug., so keep all your paystubs. Please post back with an update, if you can, when you learn the exact terms of your claim and when CO will pay those benefits.

  • Carrie

    I lived in Mississippi but relocated to Illinois. I filed an unemployment claim and one of the requirements to receive benefits in Mississippi is to register with the WIN job center. What do I do if I’m no longer living in that state?

  • Jorge


    I worked in Florida until Oct 2013, then left, and now I am coming back in 2017. Now I plan to return to Florida and wanted to know if I can apply for unemployment benefits until I get a job.

    I have been abroad just over 3 years.

    • No, because, in addition to a qualifying separation, you have no US wages on which to base a claim. Applying now, FL would base a claim on US wages earned April 1, 2016-March 31, 2017.

  • Mario

    I just moved to Massachusetts from new jersey, my wife has a sick family member which she is going to watch for, I been looking for a job around the city and I haven’t found one, can I claim unemployment from new jersey? Or what should I do in this case?


    My partner filed for unemployment on May 5 in NV and was paid for 4 weeks on an old claim that still had money in his pool. That claim expired and he was told to open a new claim, since then he has not received any funds and its been 3 weeks the status says claim open on his ui page. Is this normal to take this long as he filed originally back in May?

  • Sharon beaulieu

    It says that my money was granted for the four weeks I applied. I had to wait to receive the card the money goes on. In the process I moved so I reported my new address. My card was sent to the old one. I called bank and had them send a new one to the correct address. I got the card with no funds on it or pending. It’s IMPOSSIBLE to contact them via telephone…how do I straighten this out? Las Vegas NV

  • Annie

    I worked for a company for 14 years and was let go in Feb. The company was located in NC at the start of my employment and then about 7 years later moved to SC and I continued to work there. So I worked about 7 years in each state but have lived in NC the entire time and still do. I filed and received SC unemployment. Do I also file in NC? Or do I just get it from the state the company was located in at time of separation?

  • Robin K. Carsten

    I recently applied for unemployment benefits . I received a letter asking for more clarification about my work history. I filled it out and mailed it the flowing day. I have not heard back yet and am getting concerned. The phone numbers given on this website are all automated so I cannot speak to anyone directly. Can you please help?

  • Bruce Scott

    Hello….someone is trying to collect unemployment benefits in my name and using my social security number….can you contact me ? Thanks Bruce ..I need a number to call and talk to someone

  • I live in Virginia, but I worked in D.C. for the last 4 years as a contractor. My company is located in Maryland, where should I file for unemployment benefits?

  • I have plenty of money left to claim in unemployment however I’m am not receiving the payments from it. It randomly stopped about 2 weeks ago and it says that I cannot apply for it anymore. I already have a job lined up that I am hired for but it does not start until September. Can someone call me and explain to me what I can do to receive these benefits so I can still pay my mortgage?

    • Sounds like the benefit year for your claim has expired. Benefits allotted to a claim are use it or lose it within a one-year period. If you’ve worked during the past year, you should be eligible for a new claim and can collect benefits until your new job begins.

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